Shipping Information
🚚 FREE Standard Shipping on all orders over $50!
Shipping Options
| Method | Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 5-7 Business Days | $4.99 (Free over $50) |
| Express Shipping | 2-3 Business Days | $9.99 |
| Next Day Delivery | 1 Business Day | $19.99 |
Processing Time
Orders are processed within 1-2 business days. Orders placed after 2 PM EST or on weekends/holidays will be processed the next business day.
Order Tracking
Once your order ships, you'll receive a confirmation email with a tracking number. You can also track your order by logging into your account and viewing your order history.
Shipping Destinations
We currently ship to all 50 US states, Canada, UK, EU countries, and Australia. International shipping times and rates may vary.
International Orders
International orders may be subject to import duties and taxes which are the responsibility of the recipient. Delivery times for international orders typically range from 7-21 business days depending on the destination.
Shipping Restrictions
- We cannot ship to P.O. boxes for Express or Next Day orders
- Some items may have shipping restrictions due to size or weight
- Certain products cannot be shipped internationally
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date. We will work with the carrier to resolve the issue and ensure you receive your order.
Questions?
For shipping inquiries, contact us at support@twylly.com or call +1 (555) 123-4567.